Returns & Exchanges
At Canvas Store, we want you to be completely satisfied with your tech purchase, which is why we offer a 30-day return window for all electronics in their original condition. Whether it is a compatibility issue or a change of heart, our streamlined process ensures a quick and hassle-free resolution.
Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Place the device back in its original manufacturer packaging with all included accessories, manuals, and cables to ensure full refund eligibility.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your shipping box, ensuring any old labels are removed.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will notify you once our technicians have inspected the hardware and processed your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing